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Study shows which e-commerce fields affected by COVID-19 the most

May 18, 2020

E-commerce drives the fight against COVID-19 as online retailers are experiencing high demand

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Study shows which fields of e-commerce were affected by COVID-19 the most. Source: pixabay.com

GlobalData revealed that COVID-19 will have a long-term positive effect on the e-commerce sector. According to a statement, even the most skeptical consumers forced to leave physical stores in response to lockdown.

The report found that supermarkets are facing unprecedented demand for home grocery delivery. The UK online food and grocery market is anticipated to expand by nearly 20% in 2020 to ￡13.2 billion.

As to the apparel retailers, social distancing measures have made a significant hit. According to the forecasts, it will lead to a fall in UK online sales of 7.9%.

Perhaps the worst-affected e-commerce players will be online travel agencies and online estate agents. Once upon a time, online travel agencies were disrupting the market and taking down big names in the process. Now, they are the ones being disrupted. Ridesharing is another victim of COVID-19, with the majority of the world practicing social distancing, the demand for shared mobility has decreased dramatically. Lyft and Uber have experienced a decline in bookings of 75% and 80% respectively
Luke Gowland, Thematic Analyst at GlobalData

The information highlighted that the companies will be focusing on their supply chains and technologies such as the cloud, 5G, IoT, and blockchain to improve their efficiency.

We’ve reported that UK retailer Asda rolled out a new online platform where it sells food boxes, thus reaching out to vulnerable shoppers. These food box deliveries will be handled independently from the UK retailer’s core delivery operations. It means that the already overstretched logistics from the supermarket won’t be affected by this new initiative.

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